See why businesses choose Mercu over Paradox AI for high-volume frontline hiring

See why Mercu is the go-to alternative to Paradox AI - especially in Asia Pacific. Boost business growth and save your recruiting teams from the the burden of interview scheduling, repetitive candidate questions and no-shows.

Trusted by leading brands across frontline industries

Compare Paradox AI vs Mercu

Core Applicant Tracking System (ATS) capabilities

Support For multi-location businesses (e.g. franchises)

AI-enabled candidate screening capabilities

AI-powered conversational hiring experience to answer candidate questions instantly

Integrations with tier one HRIS, ATS, payroll, and rostering systems

Custom integrations with tier two HRIS, ATS, payroll, and rostering systems

Support for WhatsApp, LINE, Zalo, Kakao, WeChat

Support for communication needs beyond hiring (e.g. training, announcements)

90% tools are built for desk-based employees. We’re here to change that.

Sometime in 2022, we noticed that companies were co-opting tools built for desk-bound workers to engage and empower deskless employees. Except, it didn’t work.

These makeshift solutions were prohibitively expensive, needed email log-ins and extensive training, had terrible mobile UX, and were built for tech-savvy users.

They were not cut out for the geographically-scattered, time-poor deskless workers.

So, we decided to build Mercu. A cutting-edge solution to simplifying deskless jobs and making them less stressful.

Eliminate the headache of keeping up with 10 apps and 15 logins.

Still unsure? Find the answers you’re looking for.

What chat apps do you support for candidate communication?

We support all major consumer chat apps plus SMS. This includes WhatsApp, LINE, Zalo, Kakao, Viber, and Messenger.

Will candidates be comfortable with receiving application updates on chat apps or SMS?

100%. Both internal data and third-party research shows that candidates (especially Gen-Z) prefer to receive application updates via chat apps or SMS.

Why? Because it's where most people already spend a lot of time and the chance of missing an update is much lower compared to email or phone calls.

Do you integrate with my existing ATS?

Yes! We integrate with pretty much all major Applicant Tracking Systems (and HRIS/HRMS).

And if we don't integrate with your system yet, we will build the integration to make it work!

What data do you use to train the conversational AI to answer candidate questions?

Great question! We have a pretty good idea of what candidates want to know and will ask you to provide answers to these questions.

Additionally, we will ask for any documents that cover employer branding, employee benefits, workplace culture, and pay rates.

And once we're live, we'll flag any questions that the conversational AI couldn't answer so that you can fill that knowledge gap.

I’m not sure my team will adopt it.

The answer is Mercu. See perfect employee engagement in action, today.