Confidently know who to shortlist without manually sorting through candidates

Don't worry! We can detect if a candidate doesn't have WhatsApp installed and automatically fall-back to SMS delivery for all hiring-related communication.

Additionally, we can support other chat apps like LINE, Kakao, and Zalo. Please reach out to us to discuss your needs.

100%. Both internal data and third-party research shows that candidates (especially Gen-Z) prefer to receive application updates via WhatsApp or SMS.

Why? Because it's where most people already spend a lot of time and the chance of missing an update is much lower compared to email or phone calls.

Many of our customers use Mercu together with their existing ATS (e.g. Dayforce, Workable, or TalentLyft).

Most of these applicant tracking systems don't support AI-enabled two-way communication, screening, and interview scheduling via WhatsApp or SMS.

This is where Mercu comes in to help you cut down time-to-hire even further, reduce interview no-shows, and remove HR overhead.

Yes! We integrate with pretty much all major Applicant Tracking Systems (and HRIS/HRMS). You can check out our integrations page here.

And if we don't integrate with your system yet, we will build the integration to make it work!

Great question! We have a pretty good idea of what candidates want to know and will ask you to provide answers to these questions.

Additionally, we will ask for any documents that cover employer branding, employee benefits, workplace culture, and pay rates.

And once we're live, we'll flag any questions that the conversational AI couldn't answer so that you can fill that knowledge gap.